Privacy Policy
1. Data Collection
We collect personal information that you voluntarily provide when purchasing tickets or contacting us, including your name, email address, phone number, and payment details. This information is necessary to process your order and deliver your tickets.
We also automatically collect certain technical data when you visit our website, such as your IP address, browser type, device information, and browsing behavior through cookies and similar technologies.
2. How We Use Your Data
Your personal data is used to process ticket orders, send booking confirmations and e-tickets, provide customer support, and communicate important updates about your visit (such as park closures or schedule changes).
With your consent, we may also use your email address to send promotional offers and newsletters about Efteling tickets and events. You can unsubscribe from marketing communications at any time.
3. Cookies
Our website uses cookies to improve your browsing experience, analyze website traffic, and personalize content. Essential cookies are required for the website to function properly and cannot be disabled.
Analytics and marketing cookies are only placed with your consent. You can manage your cookie preferences through your browser settings or our cookie consent banner at any time.
4. Third Parties
We share your data with trusted third parties only as necessary to fulfill your order: payment processors (to handle transactions), email service providers (to deliver your tickets), and analytics providers (to improve our service).
We do not sell, rent, or trade your personal information to third parties for marketing purposes. All third-party service providers are contractually obligated to protect your data in accordance with applicable privacy regulations.
5. Your Rights
Under the General Data Protection Regulation (GDPR), you have the right to access, correct, delete, or port your personal data. You may also object to or restrict the processing of your data in certain circumstances.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days. You also have the right to lodge a complaint with your local data protection authority.
6. Contact
If you have questions about this Privacy Policy or how we handle your personal data, please contact our data protection team at [email protected]. This policy was last updated in March 2026.